Position Title : CUSTOMER SERVICE CUM PLANNER
Job Skills : -
Education Level : Diploma/Advanced/Higher/Graduate Diploma
Position Level : Non Executive
Report to Business Development Manager and Section Head.
- Data entry of customer purchase order (CPO) and updates of delivery record.
- Ensure price / description in CPO is valid & accurate as in quotation.
- Release work order to production.
- Coordinate with internal supplier and feed back to company’s client on delivery.
- To update all the invoice at system for LCS Invoice Listing (local shipment) to ensure K2 export update.
- To update all the invoice at system for GST Export Declaration Documents (export shipment) to ensure K2 export update.
- Prepare job order and delivery report.
- Monitor delivery performance and ensure meeting companies OTD target.
- Coordinate and schedule delivery with store, including transport arrangement.
- Provide store, and production on latest update on customer orders.
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, any field.
- At least 1 year(s) of working experience in the related field is required for this position.
- Preferably Junior Executives specializing in Customer Service or equivalent.
- Required language(s): Bahasa Malaysia, Mandarin Speaking, English
- 3 Full-Time position(s) available.
- Demonstrates excellent written communication in English
- Good interpersonal and communication skills, mature, dedicated and responsible
- Able to work independently and under pressure with high degree of confidentiality
- Fresh graduates are encouraged to apply