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Company Overview

SWIFT BRIDGE TECHNOLOGIES

Our experience and expertise is developing custom cable solutions for the commercial test and measurement market. We specialize in cable solutions for high density board-to-board interconnects, logic analysis, real time oscilloscopes, digital storage osci

Experience Requirements

  • Position Title : CUSTOMER SERVICE SPECIALIST
  • Job Skills :

    KNOWLEDGE AND EXPERIENCE IN CUSTOMER COMPLAINT HANDLING AND RETURNS

    EXCELLENT ATTENTION TO DETAIL

    EXCELLENT VERBAL AND WRITTEN SKILLS

    ABILITY TO CLEARLY DOCUMENT CUSTOMER FEEDBACK AND COMMUNICATE IT TO OTHER DEPARTMENTS

  • Education Level : Bachelor's Degree/Post Graduate Diploma/Professional Degree
  • Position Level : Junior Executive

Job Responsibilities

  • DEAL DIRECELY WITH CUSTOMERS FOR ORDER RESCHEDULING AND CONFIRMATION
  • RESPOND PROMPTLY TO CUSTOMER INQUIRIES
  • PROCESS ORDERS, FORMS, APPLICATIONS AND REQUESTS
  • MAINTAIN CUSTOMER DATABASES
  • PROVIDE FEEDBACK ON THE EFFICIENCY OF THE CUSTOMER SERVICE PROCESS