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QL Maxincome Sdn Bhd

FamilyMart opened its first store in Malaysia at Wisma Lim Foo Yong in Bukit Bintang, Kuala Lumpur on November 11, 2016. It has become popular because it is the first convenience store selling soft serve ice cream and fresh snacks. FamilyMart Malaysia are owned by Maxincome Resources Sdn Bhd which is one of QL Resources Bhd subsidiary. 

 All of FamilyMart Malaysia's food service and ready-to-eat selections are made with halal ingredients only. The service is currently in the midst of the halal application process with JAKIM. 

 As of 6 May 2021, there are 242 stores nationwide,marking the 200th store milestone on the first store in Penang after its 100th store in Melaka. By 2022, they planned to open 300 stores nationwide.

Experience Requirements

  • Position Title : Supervisor/Retail Assistant
  • Job Skills :
    Required language(s): Bahasa Malaysia, English. 
    At least 1 - 2 years of working experience in the retail operation is preferred for this position. 
    Applicants must be willing to be based at the retail locations. 
    Applicants must be willing to work on shift basis, including weekends and public holidays. 
    Energetic and highly motivated individuals who have a passion for retail are encouraged to apply to be part of our “Family”!
  • Education Level : Primary/Secondary School/SPM/"O" Level
  • Position Level : Non Executive

Job Responsibilities

  1. Greet customers and make them feel welcome 
  2. Maintain a clean, organized, and comfortable 
  3. Be attentive to customers, providing answers to any questions 
  4. Make recommendations 
  5. Assist shoppers with merchandise 
  6. Ensure a good fit for the customer and the product 
  7. Restock items that are running low and maintain proper display appearances 
  8. Handle customer complaints and concerns calmly; find a reasonable solution (calling on a superior only when necessary) 
  9. Ensure customers are well-informed on any current sales & rewards programs