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Company Overview

KEYSIGHT TECHNOLOGIES

Who We Are Keysight Technologies Inc. (NYSE: KEYS) is the world's leading electronic measurement company, transforming today's measurement experience through innovations in wireless, modular, and software solutions.

Experience Requirements

  • Position Title : Customer Serv Ops Associate - 42203
  • Job Skills : Bachelors or Masters Degree or University Degree or equivalent. No prior experience required; Training will be provided. Proficient in English language is a must. Proficiency in Mandarin will be an added advantage. Faster learner and ability to effectively present information and respond to questions from partners or customers. Demonstrates and fosters a sense of urgency and strong commitment to achieving goals. Must be a team player as well as strong self-motivation to succeed. Time management in fast paced environment.
  • Education Level : Bachelor's Degree/Post Graduate Diploma/Professional Degree
  • Position Level : Junior Executive

Job Responsibilities

This is an exciting opportunity to work in a Global Operations Team that provides customer service or general administrative support to assigned accounts. Provide customer service or general administrative support to assigned accounts. Communicates with internal partners to support the service of products. Follow policies and procedures to accomplish sales enabling activities within Service Level Agreement (SLA) to meet and exceed customers’ expectations. Incumbent is required to apply knowledge gained and select the appropriate methods and processes to work on each assignment which are broad and complex in nature. This role interacts with all departments and sections of Support. Resolves questions and problems effectively and proactively. Consistent delivery of quality services and an exceptional customer experience is expected.