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Company Overview


We are in the northern IT market for more than 30 years with strong financial and technical background. We have around 80 employees supporting our nothern region customer. Intradeco is supplying 1 stop IT solutions where we are assisting our valued cu

Experience Requirements

  • Position Title : IT Outsourcing and Technical Supervisor/Manager
  • Job Skills :

    -Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Computer Science/Information Technology or equivalent.

    -At least 5 Year(s) of working experience in the related field is required for this position.

    -Preferably Manager specialized in IT/Computer - Hardware or equivalent.

    -Candidate with past experience of handling or working with Multnational Companies is an advantage

    -Experienced working in a Helpdesk or Call Center enviroment is a plus.

    -Flexible and confortable working in a fast paced environment

    -Full time position available.

    -Required languages: Malay, English and Mandarin

  • Education Level : Diploma/Advanced/Higher/Graduate Diploma
  • Position Level : Manager

Job Responsibilities

-Manage a portfolio of Outsourcing clients which will involve on and off site client meetings.

-Establish and maintain relationships with clients.

-Assist clients in proposing shift schedules / coverage and at the same time, ensure costs is within stipulated budget.

-Preparation of yearly budget and forecasts for Outsource and Technical teams

-Plan and/or undertake business development activities to increase revenue and company profile and ensure yearly revenue target is achieved.

-Supervise and mentor team members.

-Manage Technical team's repair and onsite support activities