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Company Overview


IMS MOTIONET SDN BHD is one of the leading company in motion & control technology industrial. Our main office is located in Pulau Pinang, Malaysia. We are providing motion solutions, motion devices & electrical control components to factory automation, manufacturing plant & industrial automation sector.

With a focus on automation solutions that help our customers meet productivity objectives, IMS Motionet Sdn Bhd brings together leading brands in industrial automation. Namely, Autonics, Shihlin Electric, Apex Dynamics, Sanyo Denki, Meister, GGM, EDrive, ElectroCraft, Mitsubishi, Panasonic, UIRobot & more.

Partnering with these manufacturers, IMS manages to maintain its reputation in providing quality, reliable and innovative products and services.

Experience Requirements

  • Position Title : Technical Support Engineer
  • Job Skills :

    - Possess at least Certificate or Degree in Engineering (Electrical/Electronic/Industrial/Mechanical/Mechatronic/Electromechanical) or equivalent.

    - Language(s): English, Bahasa Malaysia, Mandarin

    - Candidates fluent in mandarin preferred as role requires candidates to deal with mandarin speaking clients.

    - Must have own vehicle transport

    - Fresh graduates are encouraged to apply, training will be provided.

    - Experience in automation production is added advantage.

  • Education Level : Professional Certificate
  • Position Level : Junior Executive

Job Responsibilities

- Support of company agency product.

- Assess customer needs, explain and demonstrate the product performance to customer

- Provide technical support to customer

- Develop new products and enhancing knowledge of user technical feedbacks and adherence to new product technical knowledge.

- Work closely with teams to create product requirements documentation according to business initiatives that will bring new product functionalities

- Maintain and build professional relationships with customers

- To undertake and all other duties and responsibilities as instructed by the immediate superior/ Manager.