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HEMIZU WATER TECHNOLOGY SDN BHD

HEMIZU Magic Water ACTIVATED HEMIZU This is not just any ordinary water bottle, but a three-in-one bottle with the latest state-of-art technology that transforms filtered clean water into smaller moleculs, making it easier to diffuse into our human cell

Experience Requirements

  • Position Title : Customer Service
  • Job Skills : -
  • Education Level : Higher Secondary/STPM/"A" Level/Pre-U
  • Position Level : Entry Level

Job Responsibilities

  • - Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • - Responding promptly to customer inquiries.
  • - Communicating with customers through various channels.
  • - Acknowledging and resolving customer complaints.
  • - Knowing our products inside and out so that you can answer questions.
  • - Processing orders, forms, applications, and requests.
  • - Keeping records of customer interactions, transactions, comments and complaints.
  • - Communicating and coordinating with colleagues as necessary.
  • - Providing feedback on the efficiency of the customer service process.
  • - Managing a team of junior customer service representatives.
  • - Ensure customer satisfaction and provide professional customer support.