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Company Overview

GB Motorcycles Sdn Bhd

Harley - Davidson of Penang (H-DPG) made its debut in May 2018 with the opening of the showroom and 3S (sales, service & spare parts) center in the heart of the Automotive belt which is Autocity, Prai Penang.

Built by a team with extensive and in-depth experience in Harley-Davidson, we are growing from strength to strength. We are a motorcycle dealership that prides itself in bringing the total lifestyle of motorcycling to all Harley-Davidson riders and enthusiasts.

At H-DPG, we fulfill dreams of personal freedom and value the deep emotional connection that is created with our customers through our products, services, and experiences.

We are fuelled by the brand loyalty and trust that our customers place in us to deliver premium quality and the promise of fulfilling a lifetime ownership experience. We exemplify this commitment by embracing a culture of personal responsibility, stewardship, and quality in everything we do.

We were awarded as the Best Dealer 2021 in Asia Emerging Market. Join us and we achieve higher goals together!

Experience Requirements

  • Position Title : Spare Parts & Accessories Supervisor / Executive
  • Job Skills : - Fast Learner

  • Education Level : Diploma/Advanced/Higher/Graduate Diploma
  • Position Level : Junior Executive

Job Responsibilities

- To manage parts department by ensuring sales targets are met through workshop and counter business. Responsible for overall sales targets and cost management of parts department

- To provide competent and efficient parts supply within planned inventory level (stock turnover, stock month) to all customers

- Responsible organization and maintenance of branch parts department including company's assets, physical parts, correct quantity, proper location and condition, computer system, documents and equipment, business license, etc

-To motivate and train subordinate so as to continuously improves product and job knowledge and attain high level of salesman and customer relationship.

-To maintain effective feedback and close coordination with subsidiaries and head office in terms of policies and procedures, markets development, Branch medium and short-term planning, etc.

Responsible for timely reports submission and analysis.

- Responsible in SOPs, ISO, DOE, Safety & Health and local authorities’ compliance. Provide excellent customer service and ensure increased in retention rate. Deal with all complaints amicably, manage operating cost, good housekeeping practices and ensure company’s profitability.

- Responsible to perform other duties requested by superior.

- To maintain a proper organization of effective / accurate parts supply, inquiries and back order process to workshop, dealers, customers and branches.

- To maintain a proper organization of effective administrative and clerical duties.

- Maintaining and updating of product knowledge and market feedback through Service / Parts News cum memos

- To maintain a total organization of effective cleanliness, tidiness and arrangement of office and office equipment.

- To maintain a total organization of effective and accurate physical parts receiving, checking and binning. (RDR Claim and damaged parts)

To maintain a total responsibility of effective housekeeping.

- Cleanliness and tidiness of internal, external and surrounding area.

- Cleanliness and proper arrangement of parts location and relocation

- To carry out weekly random stock check (20 line items).

- To perform a complete Annual Stock Check Exercise (as per instruction by Head Office).

- To provide an effective short and medium term parts store planning and implementation at

- Branch in terms of maximum space utilization rearrangement of fast and slow moving parts.

- To perform and to carry out other relevant parts duties which is instructed by Aftersales Head / Service Head/Service Manager from time to time.