Experience Requirements
- Position Title : CUSTOMER SERVICE
- Job Skills : none
- Education Level : Diploma/Advanced/Higher/Graduate Diploma
- Position Level : Entry Level
Job Responsibilities
Required Education Level:
- Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
- At least 5 Year(s) of working experience in the related field is required for this position.
Required language(s):
- Bahasa Malaysia, English, Mandarin
Required Skill(s):
- Good communication skills & able to perform ad-hoc task, Able to work independently with less supervision, Preferably with experience in forwarding field and computer literate
- Preferably Junior Executive specialized in Logistics/Supply Chain or equivalent.
JOB SCOPE:
- To handle full set of shipping documents for import/export
- to loaise with carrier, custom and customers and relevant departments for tracking of shipments
- follow up / monitoring / arrange all the clearance process and assist in arrangement of door delivery within a specified/requested period
- handle and resolve all customer complaints / inquiries via mail or phone in a timely
- To coordinate internally and externally on the shipping arrangement and documentation preparation
- Any other ad hoc and administrative duties
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CUSTOMER SERVICE
Company address: Wisma Kheng Hong, Weld Quay, Pulau Pinang, 10500 George Town
Website Link :
No. of Vacancies :
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