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Company Overview

Exabytes Network Sdn Bhd

Exabytes ( is a leading website hosting and cloud service provider in Southeast Asia that was founded on the principle of providing the best hosting solutions and other related services to its customers. Started from a one-man company in 2001, the Exabytes Group today consists of several subsidiaries/brands, namely Exabytes Network Sdn Bhd, Exabytes Network (Singapore) Sdn Bhd, Exabytes Cloud Sdn Bhd, Domain Plus, HostPro2u, the Singapore based USONYX Pte Ltd, Signetique IT Pte Ltd, Cybersite Pte Ltd, Clever Internet Pte Ltd, and more. The group’s unique company culture: • Creativity and Breaking Conventions • Flexibility, Openness & Transparency • Daring and Absolute Teamwork • Adventurous, Fun and Ready to Serve • Light-hearted and Casual Working Environment

Experience Requirements

  • Position Title : Chatbot Engineer/Developer
  • Job Skills : Experience in working with any AI/NLP platform (DialogFlow/ Alexa/ Amazon Lex etc.) for building chatbots Experience with any one of the technologies (JavaScript, Node.js or Python). Understanding of conversational UI, voiced based processing (text to speech, speech to text) and voice apps built on Amazon Alexa or Google Home is a plus. Experience in Test Driven Development & Agile methodologies. Hands on experience of using frameworks like nltk and spacy. Experience with configuring, support and integrating various software systems, APIs, etc.
  • Education Level : Bachelor's Degree/Post Graduate Diploma/Professional Degree
  • Position Level : Junior Executive

Job Responsibilities

Responsible for developing, modifying and/or maintaining chatbot applications. Chatbot engineers code, test, debug and document chatbot applications.

Essential Skills:

  • 1-4 + years of relevant experience in chatbots and natural language processing.
  • Good understanding of training classical Machine learning algorithms along with an understanding of choosing the right evaluation metric.
  • Ability to use pretrained models and fine tune them if required.
  • Experience with REST APIs and other web services.
  • Experience with AJAX, jQUERY.
  • Perform keyword and topic extraction from chat logs.
  • Should have prior understanding or working experience with voice based apps.
  • Solid knowledge of training and tuning topic modelling algorithms like LDA and NMF.
  • Strong written communication skills.
  • Ability to learn latest technologies.
  • Good problem-solving ability