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Company Overview

EDELTEQ TECHNOLOGIES SDN BHD

Our humble beginnings started as a PCB design, Rework and Fast-turn prototype house specializing in high end multi-layers Au Bondable PCB. Besides, we have established an international network converging our expertise in PCB manufacturing, Equipment automation and machinery, Industrial Material/Supplies and Turnkey Projects to provide complete solutions to our customers. Edelteq’s mission is to be our customers’ partner of choice in their manufacturing ideas make real. We provide quality products & services coupled with cost competitiveness and sustainable business partnership. Building customers’ trust requires Commitment, consistency in Quality, Cost & Services. So when you entrust your manufacturing needs to Edelteq, we will provide highly specialized attention and deliver our best commitment and quality to you. Edelteq’s builds it’s capabilities in areas where we have proven expertise, seamlessly integrating our experience in manufacturing processes and technology know-how within a tight quality and cost management framework. We have established an international network converging in PCB manufacturing, Equipment automation and machinery, Industrial Material/Supplies and Turnkey Projects to provide complete solutions to our customers.

Experience Requirements

  • Position Title : Internal Sales Coordinator
  • Job Skills :

    Candidates must possess at least Diploma or degree in any field.

    Required language(s): English, Bahasa Malaysia and Mandarin as the role required candidate to deal with mandarin speaking customers/suppliers.

    Able to use Microsoft Office at an advance level.

          Good communication skills and problem-solving skills.

    Able to work independently with minimum supervision.

    Preferably with a minimum of 1 year working experience in the related field.

    Candidates who can start work immediately are firstly considered.

    Fresh graduates who are passionate will be considered.

  • Education Level : Diploma/Advanced/Higher/Graduate Diploma
  • Position Level : Junior Executive

Job Responsibilities

Working in-house based.

Provide support to sales team and customers, maintaining good customer relationships by acting as an extension of the field sales force.

Require liaising with customer include send quotation and update delivery status to ensure that orders from customers are met timely and accurately. Inform customers of any delays and arrange alternative delivery dates.

Coordinate with suppliers in term of sending PO, shipping status, and delivery date.

Input orders to company’s computer system and ensure that orders are processed in line with customer’s delivery requirements.

Monitor and updating PO status to management team, chair Order Fulfillment Meeting.

Work with logistic for all shipment related activities and closure for Sales Order.

Establish active communication and engagement with related department to ensure that orders are processed promptly.

Contribute to overall customer satisfaction by promptly replying emails and answering customer’s phone call.