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Decathlon Malaysia

'We make sport accessible to the many'

DECATHLON was created in 1976 from an original idea: to meet the needs of passionate athletes by offering them a multitude of sporting goods in one place. Our mission: to sustainably make the pleasure and benefits of practicing sport accessible to as many people as possible.

Present in 70 countries and with nearly 1,700 stores worldwide, DECATHLON today represents more than 103,000 teammates. DECATHLON brings together two activities: the design of sports products as well as physical and online sales.

Our management is based on the development and enrichment of all the men and women of the company through our common values: Vitality, Responsibility, Generosity and Authenticity.

DECATHLON offers sports products through its brands (Quechua, Tribord, Domyos, Btwin, etc.) by controlling the entire product design chain: from R&D to sales, including conception, design, production and supply chain, without forgetting all the support functions such as accounting, finance, IT and human resources.

With the vision to make sports accessible to the many, Decathlon Malaysia Sdn Bhd opened its doors in 2016 to Malaysians. The vision has since then been carried across Klang Valley and now to new horizons, across Malaysia. Decathlon Malaysia currently has 10 existing stores and will expand in the coming years in Malaysia. Taking into consideration of our three main pillars, People, Profit and Planet -- the vision for the People Pillar is to create a sportive working environment for our Teammates.

At Decathlon Malaysia, we believe in the power of sports to enhance quality of life for everyone around us. Guided by this purpose, we constantly aim to push the boundaries of what's possible with people and our differences. When you join Decathlon Malaysia, you join a collaborative, agile working environment that stretches your mindset and encourages innovation and an entrepreneurial spirit in the Sports Retail industry.

We offer numerous roles and responsibilities that empower our Teammates to take on the future of Sports Retail. With positions for solution finding in Finance, Human Resources, Commercial and Real Estate to operational positions in Retail, B2B, Marketing and Communication -- Decathlon Malaysia aims to be inclusive in different aspects to make sports accessible to many.

The transition to retail business begins with the logistics process from our counterparts located in Johor. Decathlon Logistics Malaysia Sdn Bhd works together with Decathlon Malaysia Sdn Bhd to serve the common vision of the company.

Experience Requirements

  • Position Title : Sports Advisor (Decathlon Penang)-All Sports
  • Job Skills :

    Leadership

    Sportive

    Team Work

    Vitality

    Authenticity

    Generosity

  • Education Level : Diploma/Advanced/Higher/Graduate Diploma
  • Position Level : Entry Level

Job Responsibilities

Responsibilities:

1.To Customers

Welcome customers in a professional manner.

Fully commit to the satisfaction of every customer and determine a suitable solution for every situation (returns, complaints, checkout etc.)

To know the technical features of Decathlon products and user benefits to offer customers appropriate products and services, regardless of whether they are in range.

Develop the network of customers both in store and online, to know them better and establish a personal relationship.

Pass on sports passion and help customers discover new sports.

Improve and develop customer information by encouraging the subscription/registration of loyalty card to customers.


2.To Decathlon Malaysia

To know the ambition of the department and take action with the team to achieve it.

Promote innovation and sports experience in store.

Boost Decathlon Malaysia best sales by using resources and commercial tools.

To put together the layout in store in accordance with implantation principles and guideline.

Produce high-quality implantation based on Satisfied Customer Family (FCS).

Maintain the layout with good facing to make customers satisfied.

To make sure that stock is accurate and available by using the automatic replenishment system.


3.For Safety of People and Goods

Enforce basic safety and security standards in the departments.

To know and enforce the preventive and operating guidelines regarding fire safety and evacuation procedures.


4.Development and Complementary Skills

Participate in training, develop the training skills and become a trainer.