Experience Requirements
- Position Title : Customer Service Executive (Entry/Senior)
- Job Skills : none
- Education Level : Diploma/Advanced/Higher/Graduate Diploma
- Position Level : Entry Level
Job Responsibilities
Job Responsibilities:
- Resolves problems with customers via telephone email or chat sessions using basic technical product knowledge
- Provides level 1 support to customers from across countries
- Perform basic troubleshooting upon identifying inquiries or escalate to appropriate level.
- Communicate with customers through tele-communication and emails.
- Allocate resources according to the level of significant.
Requirements :
- Candidate must possess at least Diploma/ Advanced Diploma in any relevant fields.
- Able to communicate with all levels of customers in a professional and articulate manner.
- Required language(s): English
- Able to work in 12 hours shift rotation.
- Fresh graduates/Entry level applicants are encouraged to apply.
.jfif)
Customer Service Executive (Entry/Senior)
Company address: Jalan Tun Dr Awang, Krystal Point Corporate Park, 14300 Bayan Lepas, Pulau Pinang
Website Link : http://www.ncsglobaltech.com/
No. of Vacancies :
Apply job