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Company Overview

Agensi Pekerjaan NCS Solutions Sdn. Bhd.

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Company Address: Jalan Tun Dr Awang, Krystal Point Corporate Park, 14300 Bayan Lepas, Pulau Pinang

Website Link : http://www.ncsglobaltech.com/

Experience Requirements

  • Position Title : Customer Service Executive (Entry/Senior)
  • Job Skills : none
  • Education Level : Diploma/Advanced/Higher/Graduate Diploma
  • Position Level : Entry Level

Job Features & Overviews

Job Responsibilities:

  • Resolves problems with customers via telephone email or chat sessions using basic technical product knowledge
  • Provides level 1 support to customers from across countries
  • Perform basic troubleshooting upon identifying inquiries or escalate to appropriate level.
  • Communicate with customers through tele-communication and emails.
  • Allocate resources according to the level of significant.


Requirements :

  • Candidate must possess at least Diploma/ Advanced Diploma in any relevant fields.
  • Able to communicate with all levels of customers in a professional and articulate manner.
  • Required language(s): English
  • Able to work in 12 hours shift rotation.
  • Fresh graduates/Entry level applicants are encouraged to apply.

Apply at:https://my.jora.com/job/Customer-Service-Executive-6ec17bd3c9c3a076b744cbdb9c87e284?from_url=https://my.jora.com/j?button=&l=Penang&p=14&q=part+time&sp=search&surl=0&tk=NTuqBnWvarW40F9KW45I-DYDb2ulk1qrYnRGOAWgC&sl=Penang/_srt=17a35cbc-652b-471d-aec4-b2042cb83ac6&sp=serp&sponsored=false&sq=part+time&sr=133&tk=NTuqBnWvarW40F9KW45I-SgbhKGKj2bXmcyLJeuwi