Experience Requirements
- Position Title : CUSTOMER ORDER PROCESSING REPRESENTATIVE (Remote Work)
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Job Skills :
REMOTE WORK
The Customer Service Representative (CSR) is responsible for coordination of all activities necessary to provide sales, service and distribution support to our customers. The CSR is the direct interface with customers and is responsible for addressing customer needs and coordinating problem solving in concert with Sales and cross-functional partners.The CSR orchestrates all aspects of the order fulfillment process; and forms working relationships with internal partners within supply chain, business and manufacturing.
Qualifications:
1) Experience with SAP
a) Experience with Sales Force is preferred.
2) Fluency in Chinese and English.
a) Fluency in Japanese, or Korean, or Hindi is a plus.
3) Previous experience as a Customer Service representative.
a) Experience in an International environment is preferred.
4) Be able to work from a home office.
5) Bachelor’s Degree or equivalent work experience.
- Education Level : Bachelor's Degree/Post Graduate Diploma/Professional Degree
- Position Level : Senior Executive
Job Responsibilities
-Manage customer purchase orders, including order entry to invoicing, customer requests, inquiries, complaints, and entering forecasts;
-Analysis of inventory and customer demand.
-Partner with Sales in support of customer needs.
-Manage customer records and report customer information:
-Build relationships with customers and internal partners.
-Foster teamwork.
-Back-up colleagues as needed.
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CUSTOMER ORDER PROCESSING REPRESENTATIVE (Remote Work)
Company address: Ara Damansara, Petaling Jaya
Website Link : www.aphrsmgmt.com
No. of Vacancies : 1
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